UMass Boston

E-Government, IT Innovations in Public Sector, Smart Cities, Artificial Intelligence, Public Management, PA Education, International Comparative Public Administration, Research Methodology

PhD, Public Administration, Syracuse University
MPA, Public Administration, Syracuse University
BS, Economics, University of Oregon

• Artificial Intelligence in Government: Potentials, Challenges, and the Future
• Governing AI Systems for Public Values: Design Principles and a Process Framework
• Smart City Transformation in South Korea - Technology Push or Culture Pull?
• Routledge Handbook on Information Technology in Government
• Politics of E-Government: E-Government and the Political Control of Bureaucracy
• Adoption of E-Communication Applications in U.S. Municipalities: The Role of Political Environment, Bureaucratic Structure, and the Nature of Applications
• The willingness of e-Government service adoption by business users: The role of offline service quality and trust in technology
• The Art of Nation Branding: National Branding Value and the Role of Government and the Arts and Culture Sector
• Public Administration Education in America: A Case Study of Quality, Strength, and Challenges.

Michael J. Ahn is an Associate Professor of Public Policy and Public Administration at the University of Massachusetts Boston. Michael’s research explores various technological innovations in government such as e-government, Smart Cities, and Artificial Intelligence in the public sector and identifies key organizational and institutional factors that facilitate impactful and sustainable IT innovations. Michael has published in journals such as Public Administration Review, American Review of Public Administration, Government Information Quarterly, and Public Organization Review and edited Routledge Handbook of Information Technology in Government, a section in Global Encyclopedia of Public Administration (Korean Public Administration Section), and special issues at Smart Cities and Sustainability. His article on Artificial Intelligence in Public Administration received the Best Public Management Paper Award from the Digital Government Society (2020), and his op-ed appears at Brookings Institution and the Conversation.

Michael is serving as a National Council Member of the American Society for Public Administration (ASPA) and previously as the president of the Section on Science and Technology in Government (SSTIG) and Northeaster Conference on Public Administration (NECoPA). He is an editorial board member of journals including the American Review of Public Administration, Public Organization Review, International Journal of Public Administration, and International Journal of Public Administration in the Digital Age (IJPADA). Michael holds a Master of Public Administration and Ph.D. in Public Administration from the Maxwell School of Citizens and Public Affairs, Syracuse University.

Michael Ahn's CV

Teaching in the Public Administration Program:

New England Political Environment
Analytical Skills II
E-Government
Case Study Seminar (Capstone course)

Teaching in the Public Policy Program:

Political Institutions