Contact Information
IT Service Desk
3rd floor, Healey Library
617.287.5220
ITServiceDesk@umb.edu
Change your password or reset a forgotten password 24/7
Hours of Operation
Monday through Friday 9 a.m. to 5 p.m.
 
Note that we are closed most holidays and when the Healey Library is closed.
WISER / Canvas / Online Courses
| Canvas | 855.235.1564 | 24/7 | |
| Blackboard  | 24/7 | ||
| Canvas, Blackboard  | 617.287.3074 | Normal business hours | |
| Canvas, Blackboard | 617.287.5220 | See Service Desk above | |
| WISER support | 617.287.5220 | See Service Desk above | 
Classroom Technology Support
| McCormack AV Office: M-2-112 Provides services and equipment to the McCormack, Science, and Library buildings | 617.287.5965 | Mon-Thur: 8 a.m.–10 p.m. | |
| Wheatley AV Office: W-1-039 Provides services and equipment to Wheatley Hall, including Snowden Auditorium. | 617.287.5966 | Mon-Thur: 8 a.m.–10 p.m. | Vivian Tran | 
| University Hall AV Office: Y-1-1032 Provides services and equipment to University Hall | 617.287.7191 | Chris Rennie | 
Computer Lab Support
| General Lab Support: | 617.287.4883 | ||
| Adaptive Lab: | 617.287.5227 | ||
| Graduate Lab: | 617.287.5272 |