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General IT Toolbox
Tech Support
Get tech support from the IT Service Desk.
- IT Support Live Chat & Knowledge Base
- ITServiceDesk@umb.edu or 617.287.5220
Services
Campus Wifi
- The Wifi network on campus is titled “eduroam”. Log in with your UMass Boston email and password.
- https://www.umb.edu/wifi
LinkedIn Learning
- Free online library of training videos on software and much more, with 16,000+ courses available. Access is free for faculty, staff, and students.
- https://www.umb.edu/LinkedInLearning
Microsoft Office
- Word, Excel, PowerPoint on your home computer, free for EVERYONE at UMass Boston!
https://www.umb.edu/it/Office
OneDrive & Office 365
- Secure cloud file storage, access to web-based versions of Word, Excel, PowerPoint, and more!
- https://www.umb.edu/it/OneDrive
DocuSign
- DocuSign lets you collect signatures and form results online instead of on paper.
- https://www.umb.edu/it/docusign_electronic_signature
UMass Boston Wordpress System
- Create a website on the UMass Boston Wordpress system. Wordpress is easy to work with and requires no HTML!
- http://blogs.umb.edu
Software Support
- Free & discount software, including Microsoft Office, Adobe design tools, SPSS, MATLAB, NVIVO, Qualtrics, and many more.
- For more information visit: https://www.umb.edu/it/software
CloudPC
- Revitalize your old home computer with access to a high-powered "Streaming" computer.
- https://www.umb.edu/CloudPC
Qualtrics
- A web-based survey software.
- https://umassboston.qualtrics.com
- Qualtrics.Support@umb.edu
WISER
- Submit grades, check your schedule and roster, and email students, all from one website.
- https://wiser.umb.edu
Cybersecurity
- Learn all the ways that cybercriminals are trying to scam you, and how you can stay safe.
- https://www.umb.edu/it/security
IT Services Homepage
- The IT Homepage has hubs tailored for students, faculty, and for staff, each with collections of links about the tools you need.
- https://www.umb.edu/it
And More!
- See all the services available to you at:
- https://www.umb.edu/it/services
Information Technology Services
Healey Library, 3rd Floor
617.287.5220
ITServiceDesk@umb.edu