WISER FAQ
How do I log in?
Your campus user ID
is the part of your campus email address before the ‘@umb.edu’.
Your password
is the same one you use to access campus webmail, Wifi and other services.
Select Boston
from the Campus
dropdown menu.
For information about managing your password, go to umb.edu/it/password.
How is student personal information kept private in WISER?
The privacy of information in WISER is protected under the Family Educational Rights and Privacy Act of 1974 (FERPA). To learn how to secure the confidentiality of protected student data, please review The Guide to Information Security for Faculty and Staff. In order to ensure compliance with this law, faculty and staff will be asked to complete a FERPA quiz when they log into WISER once each semester.
How long does my log-in to WISER last?
You will be logged out of WISER after 60 minutes of inactivity. You will also be logged out of WISER if you log out of any other Secure Access applications (e.g. HR Direct) or if you clear your browser history.
Can I save the log-in page as a bookmark or favorite?
No, using a bookmark to open the Secure Access Log-in page will result in an error after logging in. Please bookmark wiser.umb.edu instead.
How do I access the Degree Audits in WISER?
For Undergraduate Students:
Degree audits are not available to graduate students or non-degree students.
- Log in to WISER.
- In the mobile view, click on the
Boston Degree Audit
icon.
In the classic view, click on theBoston Degree Audit
link or select the item from theQuick Links
dropdown menu and click the»
button. - Log in with the same campus user ID and password you use for WISER.
For Faculty:
- Log in to WISER.
- Click on the
Faculty / Advisor Center
tile. - Click on the
Advisor Center
tab. - Locate the student in your list of advisees and click on the
Student Center
link, or use theView Data for Other Students
button to search for the student by ID or name. - Click on the
Boston Degree Audit
link or select the item from theQuick Links
dropdown menu and click the»
button. - Log in with the same campus user ID and password you use for WISER.
How do I search for courses?
Check out our instructional videos on searching and registering for courses.
To search without logging in to WISER, use our Course Wizard.
How do I request a transcript?
Official transcripts should be requested through the Registrar’s Office, including Boston State College transcripts.
What's this "Direct Login Error" mean?
If you encounter the Direct Login Error
page, clear your browser history and login by going to wiser.umb.edu
Never use browser bookmarks or favorites with WISER.
Is WISER broken? I think it's broken.
First, try clearing your browser’s history (including cookies).
If you are still having trouble with WISER, try another browser, like Mozilla Firefox or Google Chrome.
If all else fails, please contact the IT Service Desk.